> ## Documentation Index
> Fetch the complete documentation index at: https://superofficeas-worktree-351-fix-webapi-escaped-anchors.mintlify.site/llms.txt
> Use this file to discover all available pages before exploring further.

# Send passwords to contacts

> Send passwords to contacts

A contact who is going to have access to a customer centre needs a user name and password to log in to the customer centre. To send this information to the contact:

1. Open the Contact screen.

2. Click **Task** and select **Manage customer centre user**.

3. Click **Send password**.

4. In the dialog, verify that the contents of the **To** (recipient address), **From** (sender address) and **Subject** fields are correct. Optionally, adjust the data that was inserted automatically.

5. Click **Preview HTML** or **Preview plain text** to view the message that will be sent out.

6. Click **OK**. The email is sent.

<Tip>
  The content of the message is obtained from an installed system template. You can find this under **Knowledge base** > **Reply templates**.
</Tip>